New role - more to come!

• Brought in to build and lead a new, fully remote scrum team off of the original, single Compute team, with a focus on enhancing developer experience of compute.
• Hired a total of 5 engineers over the course of 2021 while creating the team vision and mission, and building the team culture from the ground up.
• Organized and rallied Compute together during a company-wide engineering freeze in 2021 Q2 to identify and define all core features across the scrum teams, split the engineers into working groups, and assigned each working group a subset of core features to: draw architecture diagrams, document failure scenarios and corresponding runbooks, build smoke tests, implement SLIs/SLOs, and more. The team has since been able to detect and proactively address production issues with those smoke tests and SLOs, and had zero Sev 1 incidents since.
• Created a variety of new processes for team reporting and efficiency, including Data Studio/Looker Studio reports for quarterly epic tracking, scripts for automating on-call pay, Accelerate weekly update for scrum team visibility, Compute-wide policies/standards documentation, onboarding buddy checklist and expectations, and more.
• With my manager, interviewed two new managers for sibling Compute teams, developed an onboarding process for them, and onboarded both managers simultaneously to set them up for success with their respective scrum teams.
• Contributed to and led a new engineering leader onboarding pilot program for new leaders that had joined in 2022.
• Developed a business travel justification in the face of limited budget for my team to meet in-person for the first time, and to improve collaboration with another engineering team on tooling related to a top level objective. Planned and coordinated a shared agenda between our two teams, as well as a team-specific agenda to make the most of the time together.
• Navigated the team through Zendesk’s acquisition Hellman & Friedman and Permira, working to keep morale and motivation up through information overload, attrition, and layoffs.
• Revised the team mission to align with the latest messaging from leadership for 2023 and beyond.

Tech lead for SPEND cross functional team since Jan 2020; notable work including...

• Planned and executed a side project to enable developer testing against production data with on-demand Kubernetes (K8s) test services, reducing testing/waiting time by several days to weeks.
• Streamlined capping and pacing signal workflows by tearing out the parallel, legacy Kryo-serialized pathway, leaving only the new ProtoBuf-serialized code path.
• Refactored a large portion of untestable code by restructuring logic and removing dead code, increasing code coverage from <50% to >95%.
• Planned, researched, and led the deprecation of the legacy capping/pacing system which has been competing with the new system and causing chronic underspend.

RTB Systems sub-team; notable work including...

• Modified services to be K8s compatible for developers to test services in their own namespaces.
• Migrated over a single point of failure application from LiquidWeb to AWS, coordinating across teams to cutover to the new instance.
• Designed and set up a framework to convert cache queries to batched to handle large DB updates; coordinated conversion work utilizing the framework across multiple programmers, including contractors; reduced warmup time for the query service from ~1 hr to ~30 min.
• Assisting with the conversion of services to be production ready in K8s.

• Focusing on system stability and performance improvements under the RTB Systems sub-team.
• Created the POC for integrating TubeMogul and Adobe optimization logic into the bidder.
• Deprecated unstable Hazelcast servers, replacing them with Kafka.
• Improved data transfer/caching system to improve heap and CPU.
• Migrated the team from an old on-call paging system to a new system; expanded documentation with new SOPs for alerts and removed unnecessary alerts.
• Created a stripped down snapshot of the dev DB for developers to test in Kubernetes (K8s).

• Led releases and projects while continuing to build new features + improved existing code.
• Onboarded newcomers, created/maintained docs, held trainings on new features and components.
• Integrated and worked with technologies like Kafka and Thrift to create an improved capping and pacing system for campaign performance.
• Guided and managed production systems as the second line of defense in the on-call rotation

• Maintained and monitored high-traffic systems as part of the on-call rotation. Improved existing code for the bidding framework for stability, response time, and heap usage.
• Built new features into bidding improving the capping/pacing of components, including integrations with 3rd parties and campaign attainment.